How to give constructive feedback: the SIA model

As a manager, giving constructive feedback (A.K.A having a difficult conversation) is something that feels intimidating, and is often the easiest to put off. But like any other management skill, you can learn how to do this better – let’s talk about using the SIA model to give feedback…

Advice for first-time managers

Things we wish we were told, but learnt the hard way :) We’ve been managing teams for a combined 12 years, and over this time have learnt (often painfully) what does and doesn’t work. Chatting over coffee, we discussed what we’d say if we could travel back in…